Service and Support

Service and Support

Enterprise Overview

Service Philosophy

We aim for customer satisfaction as the ultimate goal, continuously improving and optimizing our service processes. In every interaction, we strive to ensure that customers feel cared for and professional. For us, customer satisfaction is not just a goal, but the only standard for our service.

Intelligent Integrated Washing Factory After-sales Service

After the equipment is installed and commissioned, Yasen technical engineers provide on-site training for the users' employees and develop preventive maintenance plans, cultivating the comprehensive ability of the users' management personnel.

Machine Safety Inspection and Testing

Machine Safety Inspection and Testing

Addressing Customers' Machine Usage Challenges

Addressing Customers' Machine Usage Challenges

Resolving Issues Identified by Customers During Usage

Resolving Issues Identified by Customers During Usage

Equipment Operation and Usage Training

Equipment Operation and Usage Training

Resolving Issues Identified During Customer Usage

Resolving Issues Identified During Customer Usage